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There is no expiration date of the prepaid hours. Pay now and use anytime you need.

No. There are no additional hidden fees. All taxes are already included.

You can buy a couple of hours to see how the process will go. We will send you an update of what’s been done so far. And after that together we will be able to calculate the needed time.

We will keep a running total of your hours and send you weekly reports. Or you can request such report anytime you need it. If you are running out of time we will let you know ahead of that.

We are 6 hours ahead of New York time and 9 hours ahead of Los Angeles time. We are usually available to answer your questions between 9am-3 pm EST (which is 9am-12 pm PST). So most of your tasks will be done while it’s still night for you (and you can gain some additional benefits of that).

We have a rule. All the work done by one of the team members is always double checked by a co-worker. We believe this will exclude most of the human errors. If you are not satisfied with the result, we will make sure to correct everything and learn on our mistakes.

Overall we are trying to avoid that (as we all have to rest sometime). But we can make some exceptions when it’s life-or-death situation.

It can be from 1 to as many as you need. Usually, it depends on the size of your project and deadline for that; and on your wishes of course.

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