Start date: 23.04.2024
Last updated: 28.05.2025
Welcome to tinkogroup.com
TINKOGROUP OÜ (“us”, “we”, or “our”), registered in Estonia, provides data processing, data annotation, and related activities, described in the Terms and Conditions (“Service”). We are committed to protecting your personal data following the General Data Protection Regulation (GDPR – EU 2016/679). This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.
By using the Service, you agree to the collection and use of information following this policy.
1. Types of data we collect
While using our Service, we may ask you to voluntarily provide us with a certain type of personal information (“Personal Data”), so that you can conveniently use our Service.
Name
We collect your first name and last name as it helps us to identify you.
Legal basis: contract.
Contact data
We collect your email for:
- Marketing purposes. We will send you emails about new services. You can opt out of receiving advertising letters at any time.
- Customer support. We will solve issues via email.
Legal basis: consent, contract.
Usage Data
We may collect information that your browser sends when you visit our Service or when you access the Service through a mobile app. This information helps us to make our Services more customized and user-friendly.
Usage data may include: the computer’s Internet Protocol address, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, browser type or version, etc.
We use Google Analytics to monitor and analyse the use of our Service and various remarketing services, such as Google Ads, to optimize and serve ads based on your past visits to our Service.
Legal basis: contract, legitimate interest.
How We Collect Your Data
- When you fill out our contact form
- When you browse our website (via cookies and analytics tools)
Cookies Data
We use a cookie consent banner in compliance with GDPR and the ePrivacy Directive. You can accept, reject, or customize your cookie preferences when visiting our website. You may also change your preferences anytime by clicking the cookie settings link in the website footer.
We use cookies and similar tracking technologies (beacons, tags, and scripts) to track the activity on our Service.
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can customize cookies tracking in your browser.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: we use Session Cookies to operate our Service.
- Preference Cookies: we use Preference Cookies to remember your preferences and various settings.
- Security Cookies: we use Security Cookies for security purposes.
- Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Legal basis: consent, legitimate interest.
2. Retention of Data
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary.
When you delete data, we follow a deletion policy to make sure that your data is safely and completely removed from our servers or retained only in an anonymized form.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Information retained for extended time periods for limited purposes
Sometimes, business and legal requirements oblige us to retain certain information for specific purposes for an extended period of time.
Reasons we might retain some data for longer periods of time include: security, fraud & abuse prevention; financial record-keeping; complying with legal or regulatory requirements; ensuring the continuity of our services; and direct communications.
Disclosure of Data
Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
Business Transaction. If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
Data Sharing. We may share your data with trusted third-party services:
- Google Analytics (analytics)
- HubSpot (CRM system)
All third parties are GDPR-compliant and process data under data processing agreements. Where such third parties are located outside the European Economic Area (EEA), including in the United States, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, following Article 46 of the GDPR.
Other cases. We may disclose your information: to fulfil the purpose for which you provide it; to protect the rights of the Company, our customers, or others; in any other case with your consent.
3. Security of Data
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. But we cannot guarantee absolute security as no method of transmission over the Internet, or method of electronic storage, is 100% safe.
4. Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Union and European Economic Area, you have certain data protection rights, covered by GDPR:
- the right to access, update or to delete the information we have on you;
- the right to have your information rectified if that information is inaccurate or incomplete;
- the right to request that we restrict the processing of your personal information;
- the right to data portability – to receive your personal data in a structured, commonly used and machine-readable format and to transmit that data to another controller;
- the right to withdraw your consent at any time when we rely on your consent to process your personal information, etc.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. To exercise your rights, contact us at: info@tinkogroup.com
5. Links to Other Sites
Our Service may contain links to other sites that are not operated by us.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
6. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We do not use your personal data for automated decision-making or profiling as defined under Article 22 of the GDPR.
We may update our Privacy Policy from time to time. We will let you know via email about GDPR prior to the change becoming effective.
Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact us
We are not required to appoint a Data Protection Officer under Article 37 of the GDPR. If you have questions about data protection or wish to exercise your data protection rights, you may contact us at: info@tinkogroup.com