Optimization of Product Approval Workflow

Project Type

Data Processing

Project Length

Sep, 2020 - Nov, 2023

Industry

IT Services

The team effectively addressed our challenges by implementing a thorough review protocol that ensured detailed checks on product attributes, images, and ingredients. Their approach significantly improved the efficiency and accuracy of our approval process, reducing delays and enhancing the quality of our product database.

Spokesperson, Start-Up

Key Results

  • 15,000+ items approved

  • 5,000+ items inputted

  • 95% accuracy rate achieved

Project Overview

The project focuses on enhancing and streamlining the approval workflow for products within a specified system. Users begin by entering the approval section of the system, where they follow designated pathways to systematically review and assess various items. This process involves evaluating each product against predefined criteria to determine its suitability for endorsement. The aim is to refine and optimize the workflow to ensure that each step is efficient and effective, allowing users to quickly and accurately approve products that meet the necessary standards and requirements. By improving the approval process, the project seeks to increase overall productivity, reduce delays, and ensure that only high-quality items are approved and processed.

Business Problem

The client encountered significant challenges in efficiently vetting products for approval and integration within their system. The absence of a streamlined and well-organized process led to delays in verifying product details, ensuring they met compliance standards, and maintaining an up-to-date, high-quality database of approved items. This lack of efficiency not only hindered the timely approval of products but also impacted the accuracy and reliability of the database, potentially affecting overall operational effectiveness and the client’s ability to meet industry standards. Consequently, there was a pressing need to implement a more effective workflow to enhance product vetting, reduce delays, and ensure the integrity of the approval process.

Solutions Delivered to the Client

To effectively address the client's needs, we established a comprehensive review protocol designed to ensure meticulous evaluation and approval of products. This protocol involves a series of detailed checks, including the assessment of cosmetic attributes, verification of the presence and quality of essential images, and a thorough evaluation of ingredient accuracy and categorization. We also incorporated robust features to handle and rectify errors, such as typographical mistakes and missing ingredient information. By implementing these extensive measures, we ensured that each product was thoroughly vetted for accuracy and completeness, thereby enhancing the overall quality and reliability of the approval process. This approach not only streamlined product reviews but also contributed to maintaining a high standard of data integrity within the system.

People involved

Nastia

Operations Manager

Iryna

Project Manager

Iryna

Internet Research Expert

Yuliya

Internet Research Expert